Candidates  »  Jobs  »  Inbound Customer Service Advisor
  •   Belfast, County Antrim
  •   Permanent, Full-Time
  •   17000 - 18000 /

Inbound Customer Service Advisors

Belfast City Centre

Full time 37.5hrs per week

£8.72 per hour/ paid weekly

Training period: Monday – Friday 9am – 5pm for 4 weeks (time off cannot be authorised during this training period.)

Inbound Customer Service Advisors are required to provide excellent customer service, ensuring that all customer contacts are managed in line with company policies and procedures. The contact centre operates between the hours of 7.45am and 9pm and we require flexibility with regard to weekend and bank holiday working

Applicants should be able to demonstrate that they meet the following essential criteria:

Experience of using IT systems and packages including MS Word and Excel

Customer Service to include; call centre, retail, hospitality or sales roles

An effective relationship builder – someone who can quickly establish rapport with people

A strong team player who strives to achieve team as well as individual targets

Duration: Temporary for 13 weeks with the opportunity to apply for permanent vacancies

Rate of Pay: £8.71 per hour

Holidays: 28 days per annum pro rata

Location: Belfast City Centre – 5 minute walk from Great Victoria Street Bus and Train Station

Hours of work: Although our client’s offices are open between the hours of 7.45am and 9pm

Monday to Sunday, they can be flexible and will try and accommodate you as much as possible.

Typical Shifts: 7.45am to 3.45pm

9am to 5pm

10am to 6pm

1pm to 9pm

Ashton Recruitment is acting as an employment business.

Job Information

Job Reference: CSEB20
Minimum Experience: 2
Full/Part Time: Full-Time
Salary From: £17000
Salary To: £18000
Job Locations: Belfast, County Antrim
Job Types: Permanent
Job Skills: Call Centre, Customer Service, Customer Service Advisor

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