Candidates  »  Jobs  »  6  »  Lead Technical Support
  •   Dungannon, County Tyrone
  •   Permanent,
  •   30000 - 34000 /

An exciting opportunity has become available for an experienced Technical Support (Aftersales) to join an award winning, fast growing and progressive company who would be a market leader of waste compaction equipment. This role will be based in Dungannon.

Key Responsibilities:

  • Preparation and planning of installation and commissioning of waste recycling equipment
  • Supporting the resolution of technical field issues
  • Support to the field team to ensure field van inventory is maintained
  • Support to the field team to ensure van tools are maintained
  • Ensure correct parts are ordered for tasks
  • Provision of safe and effective work instructions and risk assessments
  • Providing accurate reports from each job attendance to allow trend analysis
  • Ensuring that all work complies with H&S policy
  • Assurance that technical manuals are kept up to date
  • Updating self-help documents so customers/employees can try to fix problems themselves

Essential Criteria and skills for a successful Lead Technical Support

  • Excellent time management and communication skills
  • Excellent people and interpersonal skills
  • Competent with reading/understanding electrical and hydraulic schematics
  • Excellent understanding of hydraulic systems
  • Excellent understanding of electrical circuits
  • Sound knowledge of MS Office and bespoke packages
  • Logical thinker with good analytical and problem solving skills
  • Driving Licence (must not have more than 6 penalty points)

Desirable Criteria and skills for a successful Lead Technical Support

  • Previous service engineering experience
  • PLC knowledge
  • Knowledge of waste recycling equipment
  • Fabrication knowledge
  • H&S courses
  • Edition 17 electrical certification

Duration: Permanent role

Hours of work: Monday to Thursday 08.00-17.00 and Friday 08.00-14.30 39.25 Hours per week

Location: Dungannon

Salary: Negotiable based on experience Ashton Recruitment is acting as an employment agency.

If you are interested in this position please submit your CV via the link below, or call Melissa for a confidential chat today.

Job Information

Job Reference: LTSMM-11/19
Minimum Experience:
Full/Part Time:
Salary From: £30000
Salary To: £34000
Job Industries: 6
Job Locations: Dungannon, County Tyrone
Job Types: Permanent

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