Inbound Customer Service

Belfast, County Antrim

Full time

£8.91 - 8.91 per hour

Position: Inbound Customer Service

Location: Belfast, County Antrim

Duration: Full time

Pay Rate: £8.91 - £8.91 per hour

Working Hours:
37.5 hours a week 7.45am to 9pm

Duties will include (but not be limited to):
Customer Service - being first point of contact for all customers Providing accurate and up to date information to customers Trying to solve any problems that occur and solve any complaints that may arise Working towards targets and KPIs Answering the phone calls in a friendly manner Using different computer systems as and when required

Essential Criteria:
Experience of using IT systems and packages including Microsoft Applications Customer Service to include; call centre, retail, hospitality or sales roles An effective relationship builder - someone who can quickly establish rapport with people A strong team player who strives to achieve team as well as individual targets

Previous call centre experience

Ashton Recruitment is acting as a Recruitment Business:

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