Service CoOrdinator

Antrim, County Antrim

Full time

£18k - 22k per year

Position: Service CoOrdinator

Location: Antrim, County Antrim

Duration: Full time

Salary: £18k - 22k per year

Duties will include (but not be limited to):
You will be the first point of contact for customers Relationship building and communication is essential for this role Responsible for the service process including booking customers kit into our CRM Communicating with the service testing of equipment and the pricing of repairs Obtaining feedback from customers Obtaining purchase orders for work completed Liaising with customers on the return of their kit Responsible for arranging delivers and collections and communicating with the team Dealing with deliveries, tracking orders, proof of deliveries, scanning and filing Organise and schedule transport to cover deliveries to site Handling telephone calls Compile weekly reports for service department Keep detailed and accurate records of all purchase orders and client files

Essential Criteria: Minimum of 3 GCSE's grade C or above (or equivalent) including Maths and English Good communication skills Ability to maintain relationships with customers and staff Good teamwork skills and good initiative Ability to convey issues, solutions and costing's to customers Attention to detail

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