Market Researcher

Ashton Recruitment requires a Market Reseacher for our client based in Belfast.

Position: Market Researcher

Location: Belfast

Duration: Temporary until July 2024

Rate of Pay: £12.38 per hour

Hours of Work: 37 hours per week

To be responsible to the appropriate line manager for assisting in the provision of a comprehensive, efficient and effective service, including the application of basic Information Technology skills.

To perform assigned duties and tasks, either as part of a team or individually as required, in accordance with specified time and quality standards including the prioritisation of own workload when necessary

Duties include (but not limited to):

• Attend briefings at Belfast City Council before deployment into each area.
• Plan routes according to the properties required to visit.
• Deliver the information booklet to each household / business in each project area.
• To collect the information booklet to every household / business in each project area.
• Advise members of the public on the completion of the questionnaires and the reasons why they should respond, whilst presenting a positive image of the Council at all times.
• Where no contact can be made, leave a calling card indicating what residents need to do and/or when you plan to call again.
• Arrange process of return visits to collect agreements from hard to reach households to ensure that a 100% agreement is achieved.
• Collate and return all completed questionnaires to the project officer.
• Maintain a high level of customer care and deal with internal and external customers of the service either face-to-face or by telephone and e-mail as required.
• Ensure that residents’ personal information is handled securely and only for the purpose(s) it is given at all times.
• Maintain other clerical records as may be required.

Essential Criteria:

Qualifications and experience

Applicants must, as at the closing date for receipt of application forms:

• have a full, current driving licence which enables them to drive in Northern Ireland, or have access to a form of transport which enables them to carry out the duties of the post in full

; and

• be able to demonstrate on the application form, by providing personal and specific

examples, at least one year’s relevant experience, gained in the workplace, of:

1. a) dealing with members of the public as part of their daily duties in a face-to-face

environment, including dealing with confrontational situations;

1. b) compiling and analysing service information; and
2. c) undertaking marketing and promotional activities and events.

Ashton Recruitment is acting as a Recruitment Business