Mobile Sales Account Manager

Working Hours:
Monday – Friday, 08:30-17:00

Position: Telecom Sales Account Manager

Location: Belfast

Duration: Permanent

Rate of Pay: Competitive

Hours of Work: Monday – Friday, 08:30-17:00

 

Duties will include (but not be limited to):

• Deliver a proactive Contact Strategy to customer base
• Deliver a proactive review strategy for all customer base
• Drive upselling and cross-selling within customer base, including the build of a sustainable pipeline
• Deliver a retention strategy to help reduce churn in line with expectations
• Demonstrate excellent commercial acumen to help maintain margin within customer base and to drive GP within customer base new sales
• Demonstrate ability to provide accurate business reporting in line with Line Manager guidelines and timeframes
• Have a positive attitude toward customers in all interactions and establish positive rapport

 

Essential Criteria:

• Excellent communications skills both oral and written
• Able to demonstrate a professional and proactive approach
• Knowledge and experience in dealing with customer queries and issues and the ability to bring to a satisfactory resolution.
• Proven account management experience
• Telecoms experience desirable

Apply Now