Service Administrator

Ashton Recruitment requires a Service administrator for our client based in Lisburn


Position: Service Administrator

Location: Lisburn

Duration: Temporary (Maternity cover)

Rate of Pay: £12.50 – £13.00

Hours of Work: Monday to Friday 0800-16:00


Duties will include (but not be limited to):

  • Reception / Front of house 
  • Enquiry processing and subsequent administration
  • Quotations
  • Purchasing
  • Creating and updating client service reports to a high standard
  • Liaising and scheduling works with colleagues, clients, and suppliers
  • Responsible for taking information/data from engineers/workers on site and entering accurately into the relevant format
  • Generating invoices and credit control
  • Data compilation for tender submissions
  • Maintaining contract progress reports
  • Processing material requisition sheets
  • Ad hoc administration tasks when required
  • Maintaining relationships with existing client base
  • Use of in house Fieldmotion CRM software
  • Use of various client applications / databases for example.
  • Cloud FM Freedom and other Facility Management Software

Essential Criteria:

  • Minimum of 5 GCSEs (or equivalent) including English and Maths
  • Previous administration experience in an office environment
  • High level of computer literacy, including Word, Excel, and Outlook, with excellent word processing skills
  • Excellent communication and organisation skills
  • Experience of using Customer Database Software, ideally those listed above
  • Ability to work well under pressure, without compromising a high attention to detail
  • Can work without supervision, prioritising workload and completing within strict deadlines
  • Personable and professional with a high level of self-motivation

Ashton Recruitment is acting as a Recruitment Business.

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