Export Department – Senior Supervisor

Location: Mallusk, Newtownabbey

Salary: £35,000 per annum

Contract: Permanent

Hours: Monday to Friday, 8am to 5pm. Some flexibility is needed to work until 7pm during holiday cover.

About the Role

We’re looking for an experienced, highly organised Export Senior Supervisor to lead the day-to-day running of our export department. You’ll make sure freight is processed, loaded and dispatched accurately and on time. You’ll lead both the administrative and warehouse teams, and keep customers, depots and hauliers informed.

Key Responsibilities

• Prepare customer quotations and pricing.
• Process invoicing and general data input.
• Liaise with customers, depots and hauliers.
• Arrange collections and deliveries across the UK and Ireland.
• Coordinate with other departments throughout the UK and Ireland.
• Tell customers and depots promptly about any delays or operational issues.
• Supervise the loading of outbound trailers and the offloading of collection and delivery vehicles.
• Make sure freight is correctly routed and dispatched to the right delivery depot.
• Supervise and support administrative shipping clerks and warehouse shipping personnel.
• Keep communication clear between the office, warehouse, customers, depots and transport partners.
• Help maintain high standards of accuracy, service and operational efficiency.

Essential Criteria

• Good geographical knowledge of the UK.
• Valid forklift licence.
• Strong organisational and communication skills.
• Ability to work under pressure and manage competing priorities.
• Flexible approach to working hours and operational needs.
• Ability to work independently and as part of a team.

The Ideal Candidate

You’re dependable, take the initiative and are very flexible, with a strong team ethic. You’re comfortable supervising both office and warehouse staff, and you communicate well with customers, depots and hauliers.

Ashton Recruitment is acting as an employment agency.